Welcome to Touchstone Property Management
Property Management | Oregon City, Oregon
At Touchstone, we specialize in the mom and pop rental experience. Our mission is to bring delight back to property management in Oregon City and surrounding areas. We’re a local property management company in Oregon City, OR, that sets the standard for service that all owners, residents, vendors, and employees deserve.
With our proactive management approach for investment properties, we solve concerns before they become problems. Knowing one of your biggest assets is being actively, thoughtfully, and professionally managed provides our clients with peace of mind. Reach out today if you want to experience the Touchstone Property Management difference!
%
Lifetime - Owner Retention Rate
%
2024 - Owner Retention Rate
Happy Residents
*Retention rates exclude property sales & owners moving back into their properties.
A Top-Rated Oregon City Property Management Company
Savvy Investors, Busy Professionals, and Self-Managing Landlords
We are experts in property management. Our services include:
Multifamily Property Management
If you have a multifamily property, we’ve got you covered with property management! Oregon City has a wide variety of property types, and we oversee properties 50 units or smaller so that we can provide one-on-one, personalized service to all of our valued residents. As your local property managers, we take care of everything from lease agreements, tenant communication, and maintenance needs to property financials, all the while ensuring compliance with local laws and regulations.
Single Family Property Management
We manage houses, condos, townhomes, and ADUs throughout Oregon City. We understand that a variety of property types require extensive knowledge and that’s why we specialize in the mom and pop experience – so we can provide one-on-one, personalized service. We handle it all, including: marketing, rent collection, inspections, and rental agreements. Our approach to management is firm but fair, and we are able to successfully navigate the eviction process should it come to that.
Commercial Property Management
As commercial property managers in Oregon City, we take care of niche commercial real estate of all types, including single tenant buildings, strip malls, three-story or smaller buildings, and boutique shopping centers. Our services include but are not limited to lease negotiations, detailed and regular inspections, commercial agreements, and tenant improvement projects. Our goal is to provide peace of mind so that you can focus on other things, like growing your investment portfolio!
Plex Property Management
Plex property management is no easy task, but we are up for it! Our services include all the day-to-day operations and relationship building that goes into managing plexes. We understand our properties inside and out and focus on the details. If you’re tired of tenants’ late night calls, complaints about noise from a neighboring unit, tenants storing items on lawns and patios, call us today, and we will get things back under control with our proactive management approach.
How It Works
Property Management | Oregon City | Rentals Process
Step 1: Sign a Property Management Agreement, and Onboard the Property
- Discussion of the owner’s goals and expectations
- 30-minute phone call to gather property and ownership data
- Management agreement signed through DocuSign
- Property and tenant setup online
Step 2: Prepare the Property for Rent
- Property walk-through and onboarding/ready inspection
- Punch list and discussion with the owner to prepare the property for marketing
- Vendor scheduling for any repairs or upgrades
- Reinspection
Step 3: Market the Property
- Marketing listing creation
- Marketing photos
- Listing on all the major websites
- Quick responses to inquiries via call, text, and email
- Tour scheduling
- Applications
Step 4: Screen and Place a Tenant
- Comprehensive background checks
- Execution agreements and initial deposits
- Rental agreement packet
- Utilities in the residents’ names
- Confirmation of renter’s insurance ($100,000)
- Move-in fund collection
- Key copying
- Final move-in inspection
- Welcome packet and move in
Step 5: Manage the Property
- Rent collection and distribution
- Monthly and year-end financial statements
- Thorough documentation
- Troubleshooting and maintenance
- After-hour emergencies
- Two property inspections yearly
- Property assessment after inspection
- Annual renewal offers and recommendations
- Lease packets and renewals
- Tenant communication
- Owner consultations
- Eviction management
- Vacate agreement negotiations
Step 6: Manage Notices to Vacate
- Move-out notices
- Move-out planning and timelines
- Vacating procedures
- Owner goal discussion
Step 7: Manage Tenant Move-Outs
- Move-out inspections
- Turnover discussion and punch list
- Repairs and invoices
- Fund distribution and final accounting
- Negotiation and fund management
Pricing for Rental Property Management | Oregon City
We Love Transparency – Here’s Our Pricing:
Single-Family | Condo | Duplex
Multi-Family | Commercial | Multi-Property
One-Time Setup
$120 Per Unit
$100 Per Unit
Monthly Management
9%
Based on Gross Revenue
Tenant Placement
50% of One Month's Rent
Based on Gross Revenue
Rent Increase and Renewal
$350
Based on Gross Revenue
Project Management
10%
10%
And unlike the competition, here are the fees we don’t have:
No Admin Fee
No Website Fee
No Per Door Fee
No Posting and Mailing Fee
No Maintenance Dispatch Fee
No Work Order Fee
No 10% Invoice Processing Fee
No Bill Pay Fee
No Annual 1099 Fee
No Inspection Fee
No 10% Turnover Management Fee
No Showing Fee
No Lockbox Fee
No Other Hidden Charges/Fees
Property Management | Oregon City | Reviews
What Property Owners Have to Say
“Doug is on top of it. He is super responsive and has a TON of experience. I wouldn’t want anyone else managing my properties. He handles it like it’s his own investment and goes above and beyond any company I have ever used.”
“I highly recommend using Touchstone Property Management if you own rentals in Oregon. I chose Doug Moe because of his reputation to resolve tenant issues and he did not let me down! He is very professional, personal and knows his business! I have referred him to others and would not hesitate to continue to do so.”
“Doug and his team will be the only ones to handle my properties. They go above and beyond with everything they do.”
Why Choose Us for Professional Property Management in Oregon City?
Delivering Excellence in Full-Service Property Management for Oregon City!
Get Started Today
Reach out to us today, or email us via the form below to learn more about our property management services in Oregon City. We look forward to hearing from you.
Call Doug: 503-737-9148
Oregon City Property Management Service FAQs
How do I evict a tenant?
There are many steps and legal requirements in tenant evictions. To evict a tenant, it is important to abide by the appropriate landlord-tenant laws in Oregon. We’re well apprised of the local and state laws and regulations and will ensure you follow the proper process for evictions. We will handle the entire process for you so that you don’t have to worry. Often, it’s unlikely we will need to hire an attorney unless the tenant requests a trial.
What can I do if my tenant doesn’t pay rent?
If your tenant is behind on rent, the first thing to do is refer to the rental agreement, which should outline when late fees and other penalties should go into effect. Next, you will want to send a notice of non-payment. If the rent continues to go unpaid despite these notices, you can start the eviction process. We can help you navigate the tricky process of investment property management and ensure you do everything by the book.